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UK Group Technical Manager
SFS | Leeds, United KingdomSFS is a market-leading producer of fastening systems, safety line systems, and bracket and rail systems for the construction industry. SFS UK - Division Construction currently has an opportunity for a UK Technical Manager to join our team in Leeds. Reporting to the Sales Director and based within our Technical Department the position is ideal for an ambitious individual with a strong track record of synergising and aligning various technical teams to create one common multi-site technical support team across the SFS product portfolio.
Objectives
- To create one common multi-site Technical support team which supports all aspects of SFS Product Line applications to the construction industry, ensuring SFS interests and liabilities are protected at all times
- Position SFS as the recognised authority in the provision of technical support services within the market sector it operates
- Understand industry trends and identify areas in which SFS Technical can further align and lead to differentiate in the market, increasing its value add and service leveraging smart tools/solutions
- Be the centre of excellence for technical knowledge and the provision of associated services for the SFS product range and application which underpins our commercial activity and know-how. (Rainscreen subframe, roofing and cladding, flat roofing, fall protection and hinge technology)
- Be actively involved in industry membership bodies where true business value is to be achieved
Principal duties
- Management and development of the Technical team, including the provision of training
to team members and internal stakeholders - Ownership and accountability of all technical support provision including wind uplift calculations, product application know-how, supporting technical calculations, drawing overlays and testing
- Site visits to advise and support product application queries, to provide written reports to support corrective actions/guidance
- Provision of Technical support to our International SFS Market organisations (MO's) for the application of Sub Frame and Fall Protection systems
- Achieve expected department service levels to internal and external stakeholders
- Conduct competitor testing and benchmarking
- Assist/deliver where appropriate customer training and demonstrations to all market sectors
- Create and deliver industry-leading training courses which support the UK SFS Academy facility
- Report and investigate any product complaints, this may include site visits
- Maintain up-to-date technical library including warranty registrations and audits
- Working as a team - covering absence, helping others
Person specification - essential requirements
- Educated to master's degree level or equivalent in a relevant structural / engineering discipline
- A minimum of 2 years experience in a comparable role
- Technical appreciation for product and application within the construction industry
- Strong interpersonal skills both oral and written
- Demonstrates strong initiative and energy to succeed and deliver
- Understands the need for change and embraces with positive energy
- Capable of using numerous computer packages associated with the role
- An eye for detail and encourages change to consistently improve
Our offer
- Competitive salary benchmarked against industry
- Full-time hours: 37 per week
- 26 days annual leave per year plus statutory bank holidays
- Company car of the relevant specification to the role
- Participation in the SFS Group profit-sharing scheme
- Participation in the SFS Private Medical Insurance scheme
- Enrolment into the SFS Health Cash Plan scheme
- Participation in the SFS Cycle to Work scheme
- Training and development opportunities
- ...along with other valuable benefits!
Interested?
If you think you have the necessary skills we are looking for, then send your CV to Georgia Thomas, Human Resources Advisor at georgia.thomas@sfs.com